Here is the information you need to start, stop or transfer electric service. Please contact us at least one business day in advance.

Call 615-736-6900
Call Customer Relations, Monday – Friday 6 a.m. to midnight and Saturday 7 a.m. to 5 p.m.

In Person
Or visit our office at 1214 Church St., Monday - Friday 8 a.m. to 6 p.m. Please bring a photo ID.
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Commercial
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Residential
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Start
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Stop
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Transfer
Connection Fees:
The non-refundable connection fee on your first bill is to offset the administrative costs associated with your new account. The following charges apply:Holiday Schedule:
Our offices will be closed on the following days:
New Year's Day |
Wednesday, January 1 |
Dr. MLK Day |
Monday, January 20 |
Good Friday |
Friday, April 18 |
Memorial Day |
Monday, May 26 |
Juneteenth Holiday |
Thursday, June 19 |
Independence Day |
Friday, July 4 |
Labor Day |
Monday, September 7 |
Thanksgiving Holiday |
Thu - Fri, November 26 - 27 |
Christmas Holiday |
Wed - Thu, December 24 - 25 |